← For Agencies
01
Standards checklist
Airport
Flight, sign, meeting point and driver number confirmed ahead
Guides
Briefed on itinerary and group beforehand
Vehicles
Plate, driver, seats, A/C, insurance confirmed
Hotels
Bookings matched to confirmation sheet
Restaurants
To group standard: Chinese/halal/veg/student
Attractions
Slots booked ahead
Shopping
Shopping vs non-shopping disclosed
Child/student
Carer ratios and head-counts
Large groups
Vehicle/group split sheet + leader chat
Daily
Next-day plan confirmed nightly
Incidents
Procedures + 24h contact
02
Example: vehicle standard
Every vehicle must have plate, driver phone, seat count, A/C and insurance confirmed in advance; large groups use a vehicle-split sheet and a tour-leader chat synced in real time.
03
Example: guide standard
Guides must receive the itinerary, group profile, special taboos, shopping plan and emergency contacts in advance.
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