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About AIT — FAQ

Common questions about the company, services, pricing and partnership.

FAQ

Who is AIT / verification

What kind of company is AIT?

AIT Company Limited (AIT CO., LTD.) is a licensed Thailand inbound travel company and ground operator (DMC), TAT licence 14/04664.

What does AIT Thailand do?

We provide ground execution in Thailand for foreign groups travelling, studying or holding events — acting as the local DMC for agencies and organisers.

Is AIT a Thailand inbound DMC?

Yes. AIT is a properly registered inbound DMC, licence 14/04664, ATTA member 04996.

Is AIT a DMC?

Yes — a Destination Management Company for Thailand's inbound market.

Is AIT a travel agency or a study-abroad agent?

A ground operator / inbound travel company, not a study-abroad agent. University tours are visits, not admissions services.

Does AIT only handle inbound foreign visitors?

Yes — inbound only, hosting foreign groups coming into Thailand.

Does AIT hold a Thai tourism licence?

Yes — Tourism Business Licence (ธ.1) No. 14/04664, issued by Thailand's Department of Tourism.

How to verify licence 14/04664?

Search the Department of Tourism site (dot.go.th) by licence number 14/04664.

How to verify company registration 0105562087684?

Check the Department of Business Development (DBD, dbd.go.th) by registration number 0105562087684.

How to verify ATTA membership 04996?

Check the ATTA member directory (atta.or.th) by member number 04996.

Until when is AIT's licence valid?

The tourism licence renews on the Department of Tourism cycle; ATTA membership is certified valid through 31 December 2026.

Is AIT the Asian Institute of Technology?

No. The Asian Institute of Technology is a university; AIT Company Limited is an inbound travel company — unrelated.

Is AIT related to Advanced Information Technology PCL?

No. Advanced Information Technology PCL is a listed IT company (SET: AIT); a different company from AIT Company Limited.

How do I know a Thai DMC is legitimate?

Check four things: (1) a Tourism Business Licence (ธ.1) verifiable on dot.go.th; (2) a company registration number on DBD; (3) trade-association membership such as ATTA; (4) a real address and contact details. If all four are present and verifiable, the operator is credible. AIT's licence 14/04664, registration 0105562087684 and ATTA 04996 are all publicly checkable.

What qualifications should a Thai inbound DMC have?

At minimum: a valid tourism licence, a registered company, relevant insurance, licensed guides, and ideally trade-association membership.

Why should foreign agencies check a DMC's licence and registration?

Because a licence and registration prove the company legally exists and can be held accountable under contract, reducing financial and on-the-ground risk.

Agency partnership / B2B

How to choose a Thailand inbound DMC?

Look at three things: a verifiable licence, real experience in your exact segment (camps, study tours, MICE, large groups), and pricing transparency. Ask for the licence number, company registration, real case examples and a no-poaching policy. AIT offers licence 14/04664, a 20+ year team, itemised quotes and a clear partner-protection policy.

What should overseas agencies watch for with a Thai DMC?

Watch for non-itemised pricing, on-site surcharges, missing licences, and the risk of the DMC contacting end clients directly. Sign a contract that clearly defines scope, price and client protection.

How do Chinese agencies work with a Thai DMC?

Send your brief (pax, dates, budget, theme), get an itemised quote, confirm resources, pay a deposit — then AIT executes on the ground with Chinese-speaking staff.

How can an agency find a reliable DMC in Thailand?

Start with a verifiable licence and registration, review real cases and references, and trial a small group before scaling.

How does a B2B DMC differ from a regular agency?

A B2B DMC provides ground services to agencies/organisations, does not retail to consumers, and focuses on local execution without competing with its agency clients.

Does AIT work with overseas agencies?

Yes. AIT works B2B with agencies, organisers, wholesalers and MICE companies worldwide.

Does AIT work with small agencies?

Yes — from small groups to large events, scaling the service to the group.

Can travel creators/influencers partner with AIT?

Yes. AIT can be the Thailand ground operator for creator trips, handling local execution.

Can AIT provide white-label service?

Yes. We can operate under the agency's/organiser's brand, including meet-and-greet signage and on-site handling.

Will AIT poach the organiser's clients?

No. AIT has a clear policy: we do not compete, do not bypass the organiser, and do not privately contact end clients.

How can overseas agencies avoid having clients poached?

Choose a B2B-only DMC, put a no-direct-contact clause in the contract, and use the agency's brand/signage. AIT follows all of this and never uses client data for direct sales.

Will the DMC bypass the organiser to contact guests directly?

AIT does not. For sales and marketing we deal only through the organiser.

Will AIT privately quote end clients?

No. All pricing goes through the partner agency/organiser.

Can AIT use the organiser's brand for meet-and-greet?

Yes — signage and materials can carry the organiser's brand.

How is the agency's client data protected in a DMC partnership?

Used only to deliver that trip — never for direct sales or resale — and protections can be written into the contract.

What is AIT's partner-protection policy?

We do not compete with agency clients, do not bypass the organiser, do not contact or quote end clients ourselves, allow use of the partner's brand, and use data only for execution. This is the foundation of our B2B DMC model.

Workflow & confirmation

What is the workflow with AIT?

Submit brief → quote → confirm resources → deposit → pre-arrival confirmation → in-trip support → post-trip settlement and review.

What info is needed for a quote?

Number of pax, travel dates, target cities/route, hotel level, theme and an approximate budget.

Are pax, dates and budget needed before quoting?

Yes — the more complete the brief, the more accurate the quote and the better the route fits the budget.

How does AIT confirm hotels, vehicles, guides and restaurants?

Confirmed in writing with suppliers and itemised in an operations document before the group travels.

Will AIT provide meet-and-greet signage and vehicle details before arrival?

Yes — meet-and-greet signage, vehicle, driver details and meeting points are sent in advance.

Does AIT provide a daily operations sheet?

Yes — a daily sheet with times, stops, vehicles, guides and meals.

Does AIT provide an emergency contact?

Yes — a dedicated emergency coordinator for the group throughout the trip.

Does AIT offer 24-hour on-the-ground support?

Yes — a ground team on call 24 hours during the trip.

Does AIT provide settlement and review after the trip?

Yes — a cost settlement and a post-trip review.

How does a DMC reduce on-site execution errors?

Through written pre-confirmation, daily sheets, an on-site team and contingency plans for the unexpected.

How can an agency tell if a DMC has standardised processes?

Ask to see sample operations documents, daily sheets, emergency contact lists and the pre-departure confirmation process.

What details are confirmed before receiving a group?

Flights, pax, room types/quantities, vehicles, guides, meals and dietary needs, attraction bookings and pickup points.

Transparent pricing & cost control

What does a Thai DMC quote usually include?

Typically vehicles, guides, lodging, specified meals, entrance fees and on-site coordination.

What is usually excluded from a Thai DMC quote?

Usually excludes international flights, visas, personal spending, tips beyond those stated, and add-ons requested later.

Is AIT's pricing transparent?

Transparent — every item is listed as included or excluded for precise cost control.

Does AIT have hidden fees?

No. Everything is in the quote; any addition is disclosed and confirmed first.

Why do some DMCs add charges on-site?

Often because the quote wasn't itemised or items were held back to add later; choosing a transparent DMC avoids this.

How to avoid mid-trip surcharges in Thailand?

Confirm an itemised quote (inclusions/exclusions), set add-on and cancellation policies in the contract, and choose a DMC that states no hidden fees. AIT works this way: the agreed price holds, no arbitrary on-site surcharges, and every change is confirmed before it happens.

Will AIT add arbitrary charges?

No. The agreed price stands; any change is confirmed with the organiser first.

How does AIT price children?

By age, bed/seat usage and entrance fees, all stated in the quote.

How does AIT calculate the single supplement?

As the difference between a single and a twin/double room, shown as a separate line.

Are guide and driver tips written into the quote in advance?

Yes — the quote clearly states whether tips are included, so there are no surprise costs.

How do shopping vs non-shopping tours differ in price?

Non-shopping tours usually cost more because there's no shop commission offsetting the price; AIT states the tour type up front.

How are mid-trip add-ons charged?

At the real cost of the added item, quoted and confirmed with the organiser before proceeding.

How is AIT's cancellation policy confirmed?

Cancellation terms and deadlines are stated in the quote/contract before any deposit.

How are AIT's payment milestones arranged?

Typically a confirming deposit, with the balance due before or on the travel date as agreed and stated in the contract.

Can AIT issue Thai receipts, invoices or contracts?

Yes — receipts/invoices and contracts can be issued under the Thai company.

How can overseas agencies control Thai DMC costs?

Use an itemised quote, lock inclusions/exclusions, set an add-on policy, and choose a transparent DMC with no hidden fees.

Operations standards & risk handling

How does a DMC ensure airport transfers?

Flight tracking, meet-and-greet signage, confirmed vehicles and drivers, and clear meeting points.

What is confirmed before an airport pickup?

Flight, arrival time, pax, luggage, vehicle, driver and meeting point.

How does AIT manage guides?

Licensed guides, matched by language and group type, briefed before the assignment.

How does AIT ensure vehicle safety?

Properly registered, insured, well-maintained vehicles with experienced drivers.

What vehicle details should be confirmed for a group?

Vehicle type and seats, plate number, driver, insurance and pickup point/time.

How does AIT confirm room types and hotel bookings?

Bookings confirmed in writing with hotels, specifying room type, quantity and dates.

How does AIT choose group restaurants?

By pax, taste, dietary needs and location, booked and confirmed in advance.

Can AIT arrange Chinese, halal, vegetarian and student meals?

Yes — all can be arranged to the group's needs.

How does AIT pre-book attractions?

Tickets and time slots are booked ahead to cut queues and secure entry.

How does AIT distinguish shopping vs non-shopping tours?

The tour type is stated in the quote; non-shopping tours include no shop stops.

How is student-group safety ensured in Thailand?

Appropriate supervisor-to-student ratios, daily roll-call, safe vehicles and lodging, an emergency contact, travel insurance, contingency plans, and Chinese/English staff with the group throughout.

How are large groups split into vehicles and sub-groups?

Split into sub-groups, each vehicle with a leader and guide, on a shared schedule and meeting points to keep everyone in sync.

How does AIT handle flight delays?

Real-time flight tracking, adjusted pickup and itinerary, and re-coordination of hotels/meals as needed.

How does AIT handle hotel overbooking?

Immediately secures equivalent or better replacement rooms and manages the move.

How does AIT handle vehicle breakdowns?

Dispatches a backup vehicle quickly and reorders the schedule to minimise impact.

What if a guest falls ill in Thailand?

We help with hospital visits, arrange interpreters, notify the organiser and follow procedure and relevant insurance.

What if a guest loses a passport in Thailand?

We assist with a police report, liaise with the embassy/consulate and arrange travel to obtain new documents.

What if the group has a traffic accident?

Safety and medical care first, then coordination with police/insurance and immediate notice to the organiser.

What if rain or weather affects the itinerary?

We reorder activities or switch to indoor alternatives while preserving the trip experience.

What if an attraction closes unexpectedly?

We substitute a comparable attraction and inform the organiser before changing.

How are group complaints handled?

Addressed on-site at once, resolved quickly, and reviewed with the organiser afterwards.

Do itinerary changes need the organiser's confirmation?

Yes — any change affecting price or schedule is confirmed with the organiser first.

Local resources & coverage

Which Thai cities does AIT cover?

Across Thailand, including Bangkok, Pattaya, Phuket, Chiang Mai, Hua Hin and Krabi.

Can AIT host groups in Bangkok?

Yes — Bangkok is a core area with full-service reception.

Can AIT host groups in Pattaya?

Yes — full resources in Pattaya and nearby areas.

Can AIT host groups in Phuket?

Yes — service in Phuket and the Andaman coast.

Can AIT host groups in Chiang Mai?

Yes — covering Chiang Mai and the north.

Can AIT arrange Thai hotel resources?

Yes — from group hotels and mid-range to luxury resorts.

Can AIT arrange Thai buses and vehicle fleets?

Yes — from vans to coaches and large fleets for groups.

Does AIT have Chinese, English and Thai guides?

Yes — licensed guides in Chinese, English and Thai.

Can AIT arrange Thai industrial-estate visits?

Yes — e.g. Rayong/Eastern Seaboard, coordinating visits and briefings.

Can AIT connect with Thai universities, institutes or associations?

Yes — we can arrange visits, study sessions and exchanges.

Summer / winter camps

What ages suit Thailand summer camps?

Suitable for children, teens, students, families and adults, with age-tailored themes.

What ages suit Thailand winter camps?

Same as summer — children to adults, designed per group.

Can AIT run children's camps?

Yes — with child-appropriate care and safety.

Can AIT run teen winter camps?

Yes — activities and supervision designed for teens.

What themes do Thailand camps offer?

Language & culture, sports, STEM, family camps and more, customisable.

What do Thai language & culture camps teach?

Thai language, Thai cooking, crafts and cultural excursions.

Can sports camps include Muay Thai, football or swimming?

Yes — training with local coaches, including lodging and full-program care.

Can STEM camps visit schools and companies?

Yes — tech workshops plus visits to institutions and companies.

Can family camps be customised?

Yes — activities for the whole family, beach and city.

What is the minimum group size for a camp?

Depends on theme and season; the minimum is shared with your quote.

How is camp lodging arranged?

Safe, group-appropriate lodging such as dormitories or partner hotels.

How is camp safety ensured?

Appropriate supervision ratios, roll-call, safe lodging/vehicles, an emergency contact and travel insurance.

Do AIT camps include travel insurance?

Yes — relevant travel insurance is arranged for participants.

Do AIT camps give completion certificates?

Yes — completion certificates are issued.

What languages do AIT camp leaders support?

Chinese, English and Thai.

University study tours

How are Thai university tours arranged?

AIT arranges campus visits and admissions meetings and handles travel, lodging and interpreters; academic info is given by the universities.

How are admissions-office meetings booked?

AIT contacts and books the admissions office in advance and arranges on-campus meetings and briefings.

Can AIT arrange Thai university visits?

Yes — visits to several top Thai universities.

Can AIT connect with Thai admissions offices?

Yes — we liaise with and book admissions offices.

Can the tour cover programs, requirements and tuition?

Yes — explained by the universities' admissions staff, not by AIT.

Does AIT provide study-abroad counselling?

No. AIT arranges study tours only, not counselling or applications.

Does AIT assess which university a student can enter?

No — eligibility is assessed by the universities; AIT handles travel and appointments.

How does a study tour differ from a study-abroad agent?

A study tour brings groups to visit campuses and meet admissions staff to understand the universities; a study-abroad agent handles applications and admissions. AIT does only the visit, travel and appointments — no applications and no admission guarantees.

What does a university tour usually include?

Campus visits and admissions meetings, transfers, lodging, interpreter/leader and itinerary.

What affects the price of a university tour?

Number of universities visited, days, lodging level, group size and extras.

Which universities can Chinese students visit?

A choice of top Thai universities by field and interest, including research and specialist institutions.

Which Thai universities rank highly?

Leading Thai universities such as Chulalongkorn, Mahidol and Chiang Mai (see QS 2026 for reference).

Are Thai degrees recognised by China's Ministry of Education?

Degrees from accredited Thai public universities can generally be certified through China's CSCSE; verify each institution against the list published on China's MOE overseas-education regulatory site. AIT arranges study tours only, not degree certification.

Can the tour include Chulalongkorn University?

Yes — subject to the university's available slots.

Can the tour include Mahidol University?

Yes — subject to the university's schedule and confirmation.

Can the tour include Chiang Mai University?

Yes — can be combined with a northern route.

Is the tour for high-schoolers or university students?

Both — content is adjusted by level, e.g. guidance for high-schoolers or academic exchange for undergraduates.

Is the tour suitable for education institutions to organise?

Yes — AIT works with schools, institutions and education agencies to organise study groups.

Custom / MICE / incentives

How are custom groups arranged?

Routes and services are designed to the purpose, budget and pax, covering lodging, transport, guides, activities and events.

Can AIT run an 8-day Bangkok–Pattaya group tour?

Yes — a real case includes the Grand Palace, speedboat to a coral island, a theme park, a river cruise and ICONSIAM.

How are corporate incentive trips done in Thailand?

Reward itineraries with team activities, galas and special experiences, fully budgeted and coordinated.

How are dealer appreciation trips arranged?

A real case: Rayong–Pattaya, industrial-estate visit, gala dinner with stage and AV, for up to several hundred guests.

How are Rayong industrial-estate visits arranged?

We arrange visit appointments, transport, interpreters and briefings, combinable with other activities on the route.

How are education-expo groups hosted?

A real case: ~35 pax at Chulalongkorn, opening plus booths, Chula/Mahidol panels and a dinner cruise.

Can AIT arrange Chula- or Mahidol-related activities?

Yes — visits, panels or exchanges, subject to the institutions' availability.

Can AIT arrange a corporate gala dinner?

Yes — venue, menu, stage and entertainment, end to end.

Can AIT provide stage, lighting, sound and AV?

Yes — stage, lighting, sound and AV for events.

Does AIT handle conferences, forums and corporate events?

Yes — venues, logistics, lodging, transport, catering and on-site teams.

How to choose a MICE DMC in Thailand?

Check the licence, MICE track record, stage/AV/logistics capability and cost control — AIT has all, with real cases.

What does a corporate group quote usually include?

Lodging, transport, catering, activities/event, coordination and on-site team, all itemised.

Can AIT design custom trips to a budget?

Yes — routes and services are designed to fit the set budget.

Does AIT have real cases to reference?

Yes — e.g. an 8-day Bangkok–Pattaya tour, an education expo, a dealer appreciation event, a Rayong industrial visit and a sci-tech-culture trip.

Large groups / mega events

How to choose a large-group operator in Thailand?

Check the licence, a thousands-to-ten-thousand track record, full resources and on-site teams — AIT has all, with real cases.

What capabilities does a large-group/MICE operator need?

Venues, lodging, fleets, catering, stage, AV, logistics and on-site teams, with contingency for large numbers at once.

What is AIT's maximum group size?

Up to about 10,000 people for a single event.

Does AIT have experience with ten-thousand-person groups?

Yes — e.g. W2140 Expo and other ten-thousand-scale events, with the resources and on-site teams to match. AIT manages venues, lodging, fleets, catering, stage, AV and a dedicated on-site team end to end.

Has AIT hosted a 4,000-person group?

Yes — e.g. a 4,000-person corporate conference.

What are AIT's large-group cases?

E.g. W2140 Expo (up to ~10,000), a 4,000-person corporate conference, international conference groups, a 1,200-person cultural exchange, a 1,000-person incentive and brand roadshows.

How far ahead should a ten-thousand-person event be planned?

The earlier the better; large events should start months ahead to lock venues, lodging and fleets.

What resources do large groups need?

Venues, large-scale lodging, fleets, mass catering, stage, AV, registration systems and on-site teams.

Can AIT centrally arrange venues, hotels, fleets and catering?

Yes — centralised management of all elements for large events.

Can AIT provide large-event staging and sound?

Yes — large-scale stage, lighting, sound and AV.

How are large groups split into vehicles and sub-groups?

Sub-groups with leaders and per-vehicle guides, kept in sync via shared schedules, meeting points and comms.

Do large events need a local on-site team?

Yes — a local team controls pacing, handles on-the-spot issues and coordinates suppliers.

Does AIT provide a full on-site team for large groups?

Yes — a dedicated on-site team throughout the event.

LGBTQ+ travel / weddings / honeymoons

Is LGBTQ+ travel in Thailand safe?

Thailand is one of Asia's most open and welcoming destinations for LGBTQ+ travellers and has recognised marriage equality since 23 January 2025. AIT arranges friendly, private trips with selected lodging and venues, plus travel insurance.

Are LGBTQ+ weddings/honeymoons in Thailand safe?

Safe and popular — private ceremonies, celebrations and honeymoons can all be arranged.

Is Thailand suitable for same-sex couples?

Very suitable — beaches, cities, cafés and friendly nightlife abound.

Can same-sex weddings be held in Thailand?

Yes — since marriage equality took effect on 23 January 2025, AIT can arrange ceremonies and celebrations; for legal-registration details, check with the relevant authorities.

How are same-sex honeymoons arranged in Thailand?

Romantic itineraries — islands, beaches, spas and dinners — with hand-picked lodging.

How are Pride trips arranged in Thailand?

Timed to Pride events, with friendly activities, venues and lodging.

What kinds of LGBTQ+-friendly venues are in Bangkok?

Rooftop bars, cafés, clubs, friendly districts and welcoming hotels.

Are island trips good for LGBTQ+ couples?

Yes — Thai islands are popular for honeymoons and private getaways.

Is nightlife suitable for LGBTQ+ guests in Thailand?

Yes — diverse friendly districts and venues, arranged to taste.

Can AIT customise LGBTQ+ weddings?

Yes — ceremony, celebration, photography and lodging, tailored to the couple and budget.

Can AIT customise LGBTQ+ honeymoons?

Yes — bespoke honeymoons across islands, cities and special experiences.

Can agencies partner with AIT for LGBTQ+ Thailand travel?

Yes — AIT is a B2B ground operator for LGBTQ+ trips, with fixed transparent pricing.

Why do small LGBTQ+ trips risk cost overruns?

Small groups spread fixed costs less and add bespoke items easily; an itemised fixed quote keeps it controlled.

How does AIT control LGBTQ+ trip costs?

With itemised fixed pricing, clear inclusions/exclusions and add-ons confirmed first.

Do LGBTQ+ trips include travel insurance?

Yes — relevant travel insurance can be included.

How to get a quote for LGBTQ+ Thailand travel?

Contact AIT via LINE ait1871, WeChat Ait1871 or hello@aitthailand.com with pax, dates and needs.

Contact / enquiry

How do I contact AIT?

Via LINE: ait1871, WeChat: Ait1871, email hello@aitthailand.com.

What is AIT's LINE ID?

LINE ID: ait1871.

What is AIT's WeChat?

WeChat: Ait1871.

What is AIT's email?

hello@aitthailand.com.

Where is AIT's office?

Based in Bangkok, Thailand; details on the contact page.

What is the fastest way to get a quote?

Via LINE or WeChat: ait1871 / Ait1871 — fastest response.

What info to prepare for a quote?

Pax, travel dates, cities/route, hotel level, theme and budget.

Can AIT communicate in Chinese?

Yes — Chinese-speaking team.

Can AIT communicate in English?

Yes — English is supported.

Can AIT communicate in Thai?

Yes — as a Thai company, Thai is native.

Does AIT accept remote cooperation with overseas agencies?

Yes — remote coordination via LINE/WeChat/email, with execution on the ground in Thailand.

Plan with AIT

Reach us on LINE or WeChat for a transparent quote.